What is Six Sigma?

Six Sigma stands for six standard deviations that translate to 3.4 defects per million occurrences. It’s a customer-focused business system reducing defects and variation. This course trains students on how to apply Six Sigma methods against the processes they face in manufacturing operations.

Throughout the course, you’ll learn about Six Sigma’s key features and elements including:

  • A commitment to customers to achieve an acceptable level of performance.
  • A systematic approach to reducing variation, which can negatively impact your customer.
  • A statistical measurement of a process capability (i.e. a benchmark for comparison).
  • A set of statistical “tools” to help us measure, analyze, improve and control our processes.
  • Qualitative, statistical and instructional devices for observing process variables and their relationships, as well as managing their character.

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